Help Center
If you’ve submitted the application during the pre-apply window, you can expect the mandate usually within the first day of the bidding window. If you have applied during the bidding window it may take up to 24 hours from the time you have submitted the application.
However, if you have applied on the last day and have not received the mandate in the next 2-3 hours, please cancel the application and submit a fresh application within the timeline.
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